OCONCO Marketing stands behind its products and service with confidence. We will strive to keep customer satisfaction at 110%. If during your subscription you receive a bad lead or are unhappy in anyway, based on our prearranged agreement, a replacement lead will be given on a 1:1 ratio or, if you chose, you will be given a prorated refund. As in many business arrangements, situations arise that may not be easily defined and questions will be inevitable. Please remember you can always pick up the phone and talk with us directly. Our company appreciates your business and we will do our best to accommodate you.